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Our Process


Measure Date: This is the first step in the process. Your sales representative or a template tech will gather information and measurements at your home. Once we have the precise dimensions, we can offer you a firm price.

Tear Out and Template Making
The actual removal of your existing countertops and the preparation of the cabinet base is what we refer to as the “tear out” process. Top South offers tear out services for a nominal fee. Once your old countertops have been removed and the cabinet bases exposed and prepared, we will make a template, or model, of where your new tops will actually be installed. This process provides a realistic “snapshot” of your home for our team of fabricators and installers. The template allows for real measurements of sink placements, appliances, backsplash, and even the natural curves of your walls.

Fabrication
Generally, fabrication time is determined by the size of the project. Our talented craftsmen work in a state-of-the-art, 80,000-square-foot facility with the best tools and technology available to produce your countertops.

Installation
Installation typically takes place seven days after the template date. Special accommodations for shorter cycle times are available in some situations.

You may find, over the course of your project, that you need the assistance of additional professionals. Plumbing, tile work, cabinet installation and renovation, electrical, etc. are outside of our offering and responsibility. We encourage all of our customers to discuss with their different contractors the areas of scope, responsibility, and logistics for the timely and satisfactory completion of their project.